Welcome to your 180 Degrees Consulting Resources Portal. Please use the buttons below to navigate to your desired training and resources.

 

Soft Skills

Having strong technical and operational skills is not enough to be an excellent consultant. Soft skills (communication, leadership, teamwork, people skills) are essential for you to excel.This page chronicles resources that will teach you how to improve your soft skills on topics including leadership, teamwork, client interactions, presentation, public speaking and more!


Leadership, Teamwork and Client Interactions

Resource: Team Leader Training Part 1 – Project Mgmt & Client Interactions

Time required: 30 minutes

What you will learn:

  • Leadership styles
  • How team dynamics predictably change over the course of a project
  • How to get to know your team’s strengths and weaknesses
  • How to work with different team member personalities
  • How to plan out a consulting project
  • How to delegate tasks effectively
  • How to manage client expectations
  • How to build client trust and credibility

 

Resource: Guidance for Team Leaders: The First 2 Weeks of the Project

Time required: 30 minutes

What you will learn:

  • How to make contact with your Client and preparing for that first meeting
  • How to structure and assign tasks to the team
  • How to keep the team on track to get results


Presentation and Public Speaking

Resource: Presentation (Powerpoint) and Excel Training

Time required: 30 minutes

What you will learn:

  • How to think deeply about what the objective of your powerpoint deck is
  • How to write your deck to suit the audience
  • How to use the SPQA (Situation, Problem, Question, Answer) methodology to turn your deck into a story
  • How to storyboard your deck (horizontal and vertical logic)
  • How to write effective headings
  • How to systematically review the quality of your deck (logic, graphics and language style)

 

Resource: Team Leader Training – Part 2 (Developing Recommendations and Presenting Findings)

Time required: 30 minutes

What you will learn:

  • How to structure your communication with strong logic and clarity (inductive and deductive reasoning)
  • How to communicate a “governing idea” that synthesises all of your research
  • How to choose whether to present using Powerpoint or Word
  • How to set the scene for your presentation in the first few minutes
  • Recommended language for presenting findings

 

Resource: Video: Great Openings and Closings

Too often, a speaker loses his audience before he even gets to the core of his speech. In this video, Deborah Grayson Riegel teaches viewers how to create terrific openings and closings to presentations.

Time required: 8 minutes

What you will learn:

  • The importance of having your audience engaged in the first 15 seconds
  • How to use the “What’s in it for Me”? principle

 

Resource: TED Talk: How to speak so that people want to listen

Julian Treasure proposes 7 deadly sins of poor communication and how to overcome them. This content is particularly useful for improving intra-team communication.

Time required: 10 minutes

What you will learn:

  • The seven deadly sins of poor communication: Gossip, Judging, Negativity, Complaining, Excuses, Lying, Dogmatism

 

Resource: Video: TED’s secret to great public speaking

There’s no single formula for a great talk, but there is a secret ingredient that all the best ones have in common. TED Curator Chris Anderson shares this secret — along with four ways to make it work for you. Do you have what it takes to share an idea worth spreading?

Time required: 8 minutes

What you will learn:

  • Four tips: 1. Focus on one major idea. 2. Give people a reason to care. 3. Build your idea with familiar concepts. 4. Make your idea worth sharing.